Support
Frequently Asked Questions
Everything you need to know before placing your order. If you still have questions, our customer support team is always happy to help.
How long does shipping take?
We process every order within 24–48 hours. Once dispatched, your order is usually delivered within 3–7 business days across India. You'll receive tracking details via SMS and Email as soon as your parcel ships.
Can I exchange my size?
Yes. We offer an easy 7-day size exchange on eligible products. The item should be unused, unwashed and returned with all original tags and packaging.
What fabrics does Softlifer use?
Our garments are thoughtfully crafted using premium-quality fabrics selected for comfort, durability and effortless everyday elegance. Product pages include detailed fabric information for every style.
How do I track my order?
Once your order is dispatched, we'll send you a tracking link through SMS and Email so you can follow your shipment in real time until delivery.
Which payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, Wallets and Cash on Delivery (where available).
How should I care for my linen garments?
Wash gently in cold water using mild detergent. Avoid bleach. Dry naturally in shade and use a warm iron if needed to preserve the fabric's softness and longevity.
Need more help?
We're always here to assist you. Reach out to our support team through the Contact page or email us anytime and we'll be happy to help.