Shipping policy

At SOFTLIFER, we aim to deliver your order safely and as quickly as possible. Please review our shipping information below.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Metro Cities: 2–5 business days
Other Locations: 3–7 business days
Remote Areas: Delivery times may vary depending on courier availability.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment is completed. From time to time, Softlifer may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details so you can monitor your shipment.

Delivery Delays

While we strive to deliver every order on time, unexpected circumstances such as weather conditions, courier delays, public holidays, or operational disruptions may occasionally affect delivery timelines.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing an order. Softlifer cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.